A: WHALEHOMES is an Australian home décor and lifestyle brand offering a curated range of ceramic mugs, glassware, and elegant gift sets. Our mission is to bring beauty and comfort into every home — we’re not just selling products, but a quality of life.
A: We’re proudly based in Australia and ship our products Australia-wide. All our items are carefully packed and dispatched from our Australian warehouse.
A: Each WHALEHOMES product is designed with modern aesthetics and functionality in mind. Our ceramic coffee mugs, wavy glass cups, and designer glassware combine art and practicality — perfect for gifting or elevating your home style.
A: Yes! Our glassware and ceramic mugs are food-safe, BPA-free, and made with high-quality materials suitable for everyday use. Many are dishwasher-safe and microwave-safe, unless otherwise noted in the product description.
A: Absolutely! Our gift sets and unique home accessories are designed to be the perfect gift idea for birthdays, housewarmings, weddings, or any special occasion.
Q7: How much does shipping cost? A: We offer flat-rate or free shipping promotions depending on the order value. Shipping costs are calculated at checkout before you complete your purchase.
A: Once your order is shipped, you’ll receive a tracking number via email. You can track your parcel directly through Australia Post or Sendle, depending on your selected delivery method.
A: If your product arrives damaged or you’re not fully satisfied, you can request a return or replacement within 14 days of delivery. Visit our [Refund and Return Policy] page for full details.
A: We recommend gentle handwashing for delicate glassware. Most ceramic mugs are dishwasher and microwave safe, but always check the care instructions on each product page.
A: While we don’t offer formal warranties, we guarantee that every item is inspected for quality before shipping. If any issue occurs during delivery, we’ll make it right.
A: Our modern mugs, ripple glass cups, and wavy glassware add a touch of sophistication to any kitchen, dining room, or coffee corner. They also pair beautifully with candles, flowers, and other home styling elements.
